How much are tickets to the Pumpkin Patch Express, Arctic Express, Cottontail express?

Ticket prices vary by event. The correct ticket price will be listed in that event’s online ticket sales link. Event ticket prices will be plus tax. Kids 2 and under are always free.

Where are you located?

We are located at 13670 Smiley St. Silverhill, AL 36576

Can I purchase tickets online?

Yes! When events are imminent or underway, there will be a link to online ticket sales.

Can I purchase tickets at the gate when I get there?

Yes! Just expect to stand in a line during our busiest dates.

I would like to reserve an RV site, how do I do that?

As of right now, you must call the office at 251-232-2322 to make a reservation. Sorry, we cannot make a reservation through Facebook.

Does Wales West take credit/debit cards?

Yes, we take all major credit cards. Be sure to bring cash for holiday cannon.

What is the policy on refunds?

The event takes place rain or shine. We’ll do everything we can to run it as planned, but in the event of severe weather, we’ll refund all orders for that particular day.

Please note that tickets are non-refundable.

If you need to reschedule, we’ll be happy to provide a voucher code that can be redeemed for the current event or any of our holiday events within one year of your purchase.

What time should we arrive at the Railway to be on time for our train? What if we miss our train?

Be sure to arrive at the Railway at least 30 minutes before your train is scheduled to leave. The “Dame Ann” leaves the station on a sharp schedule. In the case you do miss your train, do not fret. We will work to get you a seat on the next available train.